Frequently Asked Questions
Check out our FAQ list
FAQ: Remote Monitor 101
FAQ: What is the difference between gross, net, and adjusted net volumes?
FAQ: How do I view hourly remote monitor readings on my dashboard?
FAQ: How do I import historical data?
FAQ: How do I create a CSV file?
FAQ: I have a remote monitor, do I need to update my iWell Pumper app?
FAQ: How do I account for water removed from an Oil tank?
FAQ: How do I change production data that was entered incorrectly?
FAQ: Why am I not seeing my wells and gauge reading fields on the app?
FAQ: How do I know if a user's account active?
FAQ: Can I disable a Well / Lease to save money?
FAQ: How can I deactivate a tank battery?
FAQ: How do you calculate the balance report?
FAQ: When do I need to reset my database?