Every user has a profile that contains essential information such as their contact email address, phone number, user role and permissions.

This article contains the following topics:

Account administrators can update existing users, as well as their access to Wells and Well Groups, depending on their role. 

To add a user profile:

1. Hover over the Manage tab, then select Users.

2. To edit a profile, click on the user name, or on the edit button on the right of the screen.

3. In the user account detail screen, you can update the following fields:

Click Save. 

NOTE. If you need to update the email address and password, the user needs to be connected to the Internet in order to access the application (iPad, iPhone or Web) with his new credentials.

4. Select which Well(s) or Well Group(s) the user can view. You can use the search boxes to quickly update Well Access. If want to give a user access to all wells in your account, click Select All.

Click Save when you're done.

5. Every Custom Field has 3 options:

You can quickly edit multiple items. Select the fields you want to update, and from the drop-down menu on the lower left side, select None, View or Edit. Click Save.

6. If you want to temporarily disable a user profile, select Account detail tab and click the Inactive checkbox. This will disable all the user on the platform without deleting his information or account settings.

7. To delete a user profile, go to the User Account Screen and click on the Trash Bin icon of the user you want to delete. A pop-up message will appear, click OK. 

8. iWell allows you to make quick edits to multiple user profiles. Select the users from the list above by checking the box next to their name and update their role, status or app access.